Privacy and Policies

Privacy Statement

EPS Group knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by EPS Group when you access our websites, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone. The use of information collected through our websites shall be limited to the purposes under this Privacy Policy and our Conditions of Sale to clients.

Personal Data

EPS Group takes your privacy very seriously and respects the privacy of any information you provide about yourself. We do not gather personal data, such as names, addresses, phone numbers, e-mail addresses (or any other personal information), through our website, unless the user provides such data voluntarily (through contact forms etc.)

Non-Personal Data

When a user accesses our website, some non-personal data is automatically collected (internet browser used, operating system used, IP Address & number of visits). We only use such information to determine the popularity of our website and to improve the performance and content. This type of non-personal information cannot be attributed to a specific individual.

How EPS Group Uses Your Personal and Non-Personal Data

The collection, processing and use of personal data occurs exclusively and in accordance with current applicable data protection regulations and provisions. EPS Group does not use the personal data of any user in any other way than is derived from this data protection policy statement, without the user’s prior consent. We may use the information to communicate with you, for example, informing you about new or improved products, special offers, events, training, your account, security or other updates. EPS Group does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission.

Communication Preferences

We use information that users voluntarily provide in order to send out electronic communications informing you about product updates / launches, industry news, latest details on exhibitions and tradeshows, training events and offers. You can stop the delivery of future e-mails from EPS Group by following the specific instructions in the e-mails you receive.

Privacy Contact Information

Every visitor to our websites has the possibility to check, change or delete the personal data provided to us by sending an e-mail. You can also revoke any consent already given with respect to the use of your data at any time. If you have any questions, concerns, or wish to make a complaint, please contact us at info@epswater.com.

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Changes to the privacy policy

The terms of this Privacy Policy will govern the use of our websites and any information collected therein. EPS Group reserves the right to change this policy at any time, so please re-visit this page frequently.

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at info@epswater.com.

EPS Policies

We acknowledge our responsibilities to our team, customers, partners, the general public and the environment.

As a multi-sector organisation we work with a variety of stakeholders and recognise that our approach to our activities needs to address a variety of concerns and interests, as a result, EPS has a number of policies in place.

EPS Standards